Career Detail


Location: All Locations
Type of Employment: Full Time

 Service Technician II

Position Specifics:

Department:             Service

Reports to:                Service Manager

Classification:            Non-Exempt


Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer owned equipment and merchandise. Requires a moderate level of supervision and continued training.  


  • May perform duties described in the Service Technician I job description
  • Performs basic diagnostics and repairs on various equipment and merchandise
  • Maintains condition of vehicles, inventory, tools and equipment 
  • May perform prep work for large service jobs
  • May perform on-site service of Turf equipment
  • Maintains current knowledge of all equipment and competitive products
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Completes all forms and reports in conjunction with job assignments
  • Accounts for all time and material used in performing assigned duties
  • Actively develops skills and knowledge for advancement for progression to higher level of work
  • Actively embraces all forms of technology applicable to performing the job

Experience, Education, Skills and Knowledge:

  • Proficient understanding of engines, hydraulics, power transmissions, and electrical systems for related equipment and merchandise
  • 1 to 3 years of related experience performing service repairs
  • Ability to perform basic repairs and required maintenance using special tools and equipment following technical manual procedures
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • High School diploma or equivalent preferred
  • Ability to lift at least 75 pounds repeatedly
  • Valid driver’s license
  • Fork lift experience preferred

Other Particulars:

  • May be required to travel to other dealership locations
  • May be required to travel to stores participating in the turf service program
  • Standard work days include Monday through Saturday, according to posted store hours

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